Our Vision and Mission

As the JIAL group has grown over the years, we are as committed as ever to being the best at what we do. We have never forgotten our heritage, starting as a high street insurance broker back in 1999, and we continue to put put our people and our customers at the heart of everything we do.

We inspire, motivate and empower our teams through a clear vision and a set of values that are upheld by our dedicated people.

Our Vision is...

To be a leading supplier of specialist medical Travel Insurance in the UK, adapting to evolving demands and needs and at the forefront of new insurance products and technologies.

Our Mission is..

To help people of any age and living with any medical condition fulfil their travel ambitions by providing the Travel Insurance they want and need, however and whenever they want to buy it.

Our Values

We strive to nurture our people, creating a positive culture in which to work.
Our values underpin the behaviour and attitude of our people.

1. Integrity: we are honest and open and treat all customers fairly. People trust our word.

2. Innovative: we are always on the front foot, abreast of the latest developments and trends

3. Service: we make people remember and recommend us by the service they receive

4. Passion: we are passionate and knowledgeable

5. Diversity: we know it takes people with different ideas, strengths, interests, and cultural backgrounds to make us succeed. We encourage healthy debate and differences of opinion.

Meet The Board of Directors

Andrew Jackson

Managing Director

Chris Newton

Director: Finance

Daley Gore

Director: Wholesale

Isabel Mellefont

Director: Compliance